Privacy Policy

Effective Date: 01/01/2017

Introduction
Ladybug Cleaning Co. LLC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [yourwebsite.com] and use our house cleaning services. By accessing our site or using our services, you agree to the terms outlined in this policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

A. Personal Information

We collect personal information that you provide to us directly when you register on our site, book services, or communicate with us. This may include:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment information

  • Booking and service preferences

B. Non-Personal Information

We collect certain non-personal information automatically when you visit our site, including:

  • IP address

  • Browser type and version

  • Operating system

  • Pages you view on our site

  • Referring website

  • Device and browsing behavior

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and maintain our services

  • To improve and personalize your user experience

  • To analyze website usage and optimize our website

  • To process transactions and manage bookings

  • To communicate with you about services, promotions, and updates

  • To comply with legal obligations and protect against fraud

A. Advertising & Marketing Usage

We may use your personal data, including your email address and phone number, for marketing and advertising purposes, such as:

  • Sending promotional emails and special offers

  • Retargeting and remarketing campaigns

  • Google Ads Customer Match to show personalized ads

3. Data Sharing & Third-Party Services

We do not sell, rent, or trade your personal information. However, we may share your data with third-party services for specific purposes, including:

  • Advertising Platforms: Google Ads, Facebook Ads, and other marketing platforms

  • Payment Processors: Securely processing transactions (e.g., Fullsteam)

  • Analytics Providers: Google Analytics and similar tools to improve website performance

4. Consent for Ad User Data & Personalization

By providing your contact information and using our services, you consent to:

  • The use of your personal data for targeted marketing and advertising campaigns

  • The inclusion of your email address in Google Ads Customer Match for personalized promotions

  • The collection of your data for analytics and service improvements

Opt-Out Option: If you do not wish for your information to be used for targeted advertising, you can opt out by:

  • Adjusting your ad preferences in Google Ads (Google Ads Opt-Out)

  • Contacting us at help@ladybugcleaningco.com to request data removal

5. How We Protect Your Information

We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies, tracking pixels, and other similar technologies to enhance your experience. These may be used for:

  • Website functionality and analytics

  • Advertising and retargeting campaigns

  • Remembering user preferences

You can manage your cookie preferences through your browser settings.

7. Your Rights & Choices

Depending on your location, you may have the following rights:

  • Access & Correction: Request access to your personal data or request corrections

  • Data Deletion: Request deletion of your personal data

  • Opt-Out of Marketing: Unsubscribe from marketing emails and targeted ads

To exercise these rights, please contact us at [your email].

8. Third-Party Links & External Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Ladybug Cleaning Co. LLC

  • Email: help@ladybugcleaningco.com

  • Phone: 702.287.7474

  • Website: ladybugcleaningco.com

Last Updated: 02-01-2025